Nearly 2 Million Struggling Homeowners Apply For Assistance As Forbearance Explosion Paints Dire Picture


With unemployment claims hitting nearly 17 million over the last three weeks, the number of Americans applying for the government’s mortgage forbearance program under the COVID-19 relief plan spiked 73% for the week ending April 5 vs. the previous week – jumping from 2.73% to 3.74%, according to new data from the Mortgage Bankers Association.

For context, the total number of loans in forbearance was just 0.25% for the week of March 2 – an increase of 1,496% in just six weeks, with the number of borrowers in forbearance now topping 2 million according to CNBC.

Of the increase, borrowers with Ginnie Mae loans are in the worst shape – with requests jumping from 4.31% to 5.89%. Fannie Mae and Freddie Mac borrowers are doing ‘less bad’, with forbearance requests increasing from 1.69% to 2.44%.

“The nationwide shutdown of the economy to slow the spread of COVID-19 continues to create hardships for millions of households, and more are contacting their servicers for relief in accordance with the forbearance provisions under the CARES Act,” said MBA’s chief economist, Mike Fratantoni. “With mitigation efforts seemingly in place for at least several more weeks, job losses will continue and the number of borrowers asking for forbearance will likely to continue to rise at a rapid pace.

Other key findings from the BA’s llatest Forbearance and Call Volume Survey:

  • Total loans in forbearance grew relative to the prior week from 2.73% to 3.74%. For the week of March 2, only 0.25% of all loans were in forbearance.
  • Forbearance requests as a percent of servicing portfolio volume (#) rose relative to the prior week to 2.43% from 1.36%. 
  • Weekly servicer call center volume
    • As a percent of servicing portfolio volume (#), calls rose from 11.6% to 14.4%
    • Hold times decreased from 13.0 minutes to 10.3 minutes
    • Abandonment rates declined from 21% to 17%
    • Average call length rose from 7.3 minutes to 7.5 minutes from 7.3 minutes
  • Loans in forbearance as a share of servicing portfolio volume (#) as of April 5, 2020:
    • Total: 3.74% (previous week: 2.73%)
    • IMBs: 4.17% (previous week: 3.45%)
    • Banks: 3.63% (previous week: 2.24%)

Meanwhile, homebuilders seem to think everything’s A-OK.



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